Privacy Policy
South Coast Travel Agency Limited Co., Ltd. (South Coast Travel Agency) is committed to protecting your personal privacy and data security. The company ensures that the policies and measures for collecting, storing, using, and transferring personal data comply with the “Personal Data (Privacy) Ordinance” Chapter 486 of the laws of Hong Kong. Please refer to the following privacy policy statement to understand how the company uses your personal data. Please note that this statement may be revised from time to time without prior notice. You should check the latest version regularly. If there is any discrepancy or conflict between the English and Chinese versions of this statement, the Chinese version shall prevail.
(1) Personal data collected by the company
For the company to provide you with products or services from time to time, the company will collect (from the company’s homepage or the customer’s application), including but not limited to the following personal data that you provide to the company:：
- Personal information, such as name, gender, date of birth, passport, or personal identification information;
- Contact information, such as phone number, email address, mailing address and fax number;
- Business information, such as company name, company address, company phone number and company email address;
- Travel details, such as flight information, destination contact information, selected flight and hotel;
- Credit card information, such as credit card number, cardholder’s name, billing address and credit card expiration date;
- Other personal and contact information that needs to be collected from you for providing specific services to you. If the information provided is insufficient, the company will not be able to provide the specific services you need.
If you refuse to provide the above information, you may not be able to browse part of the company’s website, and the company may not be able to process any application or request submitted by you. It is more likely that you will not be able to complete the matters originally intended to be handled on the company’s website.
If you are under the age of 18, you must obtain the consent of your parent or guardian before you provide personal information to the company.
Cookies file
When you browse this website, some parts of this website may store cookies on your computer to cater to your needs and interests to provide quality services and/or avoid the trouble of re-registering every time you browse the website. Most web browsers automatically accept cookies, but you can also change the option settings of the browser you are using to reject cookies.
Network record
The company may also collect your IP address, browser type, domain name, and browsing time. Such information is only used for the company’s research purposes and is stored and processed separately from other information. The company will never link the IP address with any personal information. Except in very rare cases, the company will use IP addresses to help combat and/or prevent abuse or criminal activities on the website.或刑事活動。
Links to other websites
This website contains links to websites operated by third-party companies, and each linked website has a different privacy policy. When you leave this website and log in to other websites, you must continue to pay attention to the privacy statements of other websites. The company does not have any control over the personal information you submit or obtain any information on third-party websites.
(2) Purpose of receiving and using personal data
The company may use and retain your personal data for the following purposes:
- Arranging and processing your reservation requests and/or booking travel services to or through the company;
- Handle any payment instructions requested by you, including verifying your credit card, bank card, PPS, PAY PAL, UnionPay, or Alipay account information with a third party, or other third parties that provide services related to the business operations of the Group;
- To report to you the status of your account, reservation request, and/or booking travel services;
- To handle the application, management, renewal, and termination of your South Coast Travel Agency membership.
Except for the above purposes, the company will not knowingly or deliberately use or share the personal data provided by you under other circumstances without your prior consent.
If you do not want the company to send direct marketing information to you as above, you can follow the withdrawal instructions in the relevant promotional information, or provide your personal information and notify the representative of South Coast Travel Agency in writing to exercise the right to withdraw.
(3) Transfer and disclosure of personal data
When the company collects your personal data, it will: (a) tell you (through PICS or otherwise notified) that the company is collecting your personal data and the purpose for which the company uses such data; (b) if applicable, You can choose to oppose the use of your personal data for direct marketing purposes; and (c) tell you how the company will store your personal data, and how you can access and correct your personal data.
- The company will take all practicable steps to ensure the confidentiality of your personal information, but you agree that the company may transfer/give the above information to the following parties: the company’s agents, contractors, and other service providers ( Including shipping companies, hotels, travel agents, business partners and business partners in the travel itinerary, etc.) to provide the products and/or services you have booked and/or ordered;
- Banks, financial institutions, and credit providers;
- The company’s professional consultants, and anyone responsible for the confidentiality of the company;
- If the company transfers your rights, the relevant transferee or transferee (including actual or proposed).
If the company must take legal action against you for any reason, including recovering any money owed by you to the company, you expressly agree that the company can identify you and take legal action based on the personal information you provide.
(4) Direct promotion
With your consent, we will send you the direct sales promotion of travel products, the latest services and important updates about our company, other companies in our company group and our partners.
(5) Data Security Commitment
Except as mentioned in the previous paragraph, your personal data can only be accessed by our employees or authorized contractors no matter how it is stored. All personal data stored electronically will be stored on a secure server protected by a password (or protected by an equivalent form) and can only be accessed by authorized personnel of South Coast Travel Agency or their contractors. The company will give instructions to all employees and contractors who are responsible for processing personal data to perform their work by this privacy policy statement
(6) Access and correction of personal data
If you want to view and/or correct the personal information you have provided, or if you have any questions and/or complaints about the company’s privacy policies and practices, please contact the company’s customer service manager via email:
Email: vivian@sctac.com
The company will respond to your request within 40 days, but the company may charge a reasonable administrative fee.
(7) Document storage
Under the premise of any applicable laws, regulations, or contract requirements, the company will take all practicable steps to ensure that the retention time of personal data does not exceed the retention time to implement the purpose for which the data is used or will be used ( Including the time required for any directly related purpose).
(8) In case of any discrepancies between the Chinese and English versions, the Chinese version shall prevail.
Disclaimer
The website of Nan’an Holidays Travel Agency www.sctac.com/ (hereinafter referred to as “this website”) is an online travel information platform provided by Nan’an Holidays Travel Agency Co., Ltd. (hereinafter referred to as “the company”) exclusively for tourists. Anyone wishing to browse this website means that they have read, understood, and accept the content of the statement and agree to be bound by it. The company is not responsible for any direct, indirect, incidental, or punitive damages or damages related to the loss of profits or gains arising from the use, browsing, or inability to use this website.
The company is not a product manufacturer or supplier. To the extent permitted by law, the company expressly refuses to make any guarantee for the products provided by the merchant. The company shall not be liable for any direct or indirect losses or losses caused by any errors, omissions, incorrect imprinting, or printing errors in the information contained on this website, and will not make any compensation. The company will make all reasonable efforts to truthfully record the products and information. The products and information contained in this website are provided based on their “status at the time of display”, but the company may also have the right to upgrade or change the content of the information or information on this website at any time without prior notice. The information and prices on the Internet are for reference only.
Any damage, failure, error, omission, interruption, deletion, defect, operation or transmission delay, computer virus, telecommunication line failure, theft of transmission information, software or hardware problems (including but not limited to data loss or compatibility issues), theft, destruction or alteration of webpages, or any breach of contract, tort, negligence, or any reason for using or browsing this website or uploading, downloading or recording anything to or from this website The company is not responsible for any other cause of litigation directly or indirectly arising from data, text, images or other materials or materials.
If users have questions about the content provided on the website, have questions about some of the information contained in it, and need to raise them, find omissions, or think that the relevant information can be expressed more clearly, please contact us.
Phone: +852 2264 8228
Email: vivian@sctac.com
Last update: 6/5/2021
